Default me patient messages ORALZY ke number (agar ORALZY ne common number chalu rakha ho) ya SMS se jaate hain — clinic ko koi key ya Meta paperwork nahi chahiye, aur clinic ka naam message ke andar hota hai. Apna WhatsApp Business number jodna ho to seedha Connect nahi milta: pehle "Your WhatsApp Business number" + wajah bhar ke "Send request" (Hinglish screen par "Request bhejein") → pill "Pending" ("Intezaar me"). ORALZY ka jawab usi page aur clinic ke registered email par aata hai. Approve hone ke baad page dobara kholo — Meta connect panel dikhega: number kahan chal raha hai chuno, documents tick karo, "🟢 Connect WhatsApp via Meta" se Facebook popup me account chuno aur number verify karo. Uske baad clinic ke WhatsApp message apne number aur display name se jaate hain. Mana ho to "Reason: …" padho aur "Send request again". Bina approval Meta connect save nahi hota. SMS / OTP ki keys clinic ko kabhi nahi daalni — wo ORALZY platform deta hai.
WhatsApp apne clinic ke number se kaise chalu kare?
Setup → Integrations → Connect WhatsApp (Meta) (sirf owner/admin): pehle "Want to connect your own WhatsApp number?" card se ORALZY ko request bhejo ("Send request"). ORALZY approve kare tab Meta connect panel khulta hai — wahan "🟢 Connect WhatsApp via Meta". Zyadatar clinic ko iski zaroorat nahi; apne number ke liye Meta ko active GSTIN aur business documents chahiye.
Where in ORALZY: Setup → Integrations → Connect WhatsApp (Meta) · Patient Connect → WhatsApp → WhatsApp Connection · Mobile: Patient Connect → WhatsApp → WhatsApp Connection
Quick steps
- Owner ya admin login se Setup → Integrations → Connect WhatsApp (Meta) kholo
- "Your WhatsApp Business number" bharo, chahe to wajah likho, aur "Send request" dabao
- ORALZY approve kare to email aata hai — page dobara kholo
- "I have all these documents ready — proceed" tick karke "🟢 Connect WhatsApp via Meta" se Meta popup poora karo