Diagnosis: NABH Hub → Team → Staff Sign-Off matrix dikhata hai ki har staff member ne har SOP padha aur acknowledge kiya ya nahi. Khaali cells = gap.
Karo:
- Sign-Off matrix me un staff + SOPs ko identify karo jo pending hain.
- Ek short read-and-understand session rakho (specially infection control, BMW, emergency, sterilization jaise critical SOPs). Har staff apne login/PIN se acknowledge kare.
- Naye ya recently updated SOPs par sabhi ke sign refresh karao.
Aage se: Jab bhi SOP update ho, sign-off reset ho jata hai — usse dobara sign karwana routine banao. Naya staff aate hi induction me core SOPs par sign le lo.
Edge case: Agar sirf sign 'formality' hai aur staff ko content nahi pata to assessor viva me pakad lega — sign se pehle 5-min explanation zaroori. Bulk fake sign se bacho.