ORALZY
FAQ

Web par naya patient banaya, mobile app me nahi dikh raha — sync kaise hota hai?

Mobile ki patient list phone me rakhi copy se turant khulti hai aur Patients screen khulte hi, app wapas saamne aate hi ya net lautte hi naye badlav le aati hai — koi 30 minute ka intezaar nahi. App khuli ho to server par badlav hone par bhi kuch second (zyada se zyada ~30 second) me khud refresh hoti hai. Turant chahiye to list ko neeche kheench kar (pull-to-refresh) taaza karo.

Where in ORALZY: Mobile: Patient Care → Patients

Mobile app patient list ka copy phone me rakhti hai taaki search turant ho; refresh par sirf badle hue patient aate hain.

CHECK

dono jagah SAME clinic ka login ho; naam ya mobile se search karke dekho.

FIX

1) Patients list par pull-to-refresh. 2) App band karke dobara kholo. 3) Bahut purana version ho to My Account → App update. Edge case: DELETE hua patient is copy se apne aap nahi hatta (pull-to-refresh se bhi nahi) — 12 ghante wali poori refresh me ya logout karke dobara login karne par jaata hai.

Quick steps

  1. Dono device par same clinic login confirm karo
  2. Mobile patient list par pull-to-refresh karo
  3. Naam ya mobile number se search karke dekho
  4. App band karke dobara kholo
  5. Purana version ho to Header → My Account → Update app

mobilesyncpatientlistdeltarefreshcacheweb

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