ORALZY
FAQ

App kholte hi white/blank screen aati hai, kuch load nahi hota — kya karu?

Corrupt cached version ka classic lakshan. Incognito me test karo — wahan chale to Clear site data + hard refresh se theek ho jayega.

Where in ORALZY: Browser / Windows app / Mobile app (device level)

CHECK

1) Internet chal raha hai (dusri site khul rahi)? 2) Incognito window me ORALZY kholo — wahan load hua? Matlab aapke browser ka cache corrupt hai. FIX web: lock icon → Site settings → Clear data → browser restart → Ctrl+Shift+R. FIX Windows app: app poori tarah quit karo (system tray se bhi) aur dobara kholo — restart par auto-update lag jata hai. FIX mobile: app force-stop karke kholo; phir Settings → Check for updates. Agar incognito me BHI blank hai — problem server side ho sakti hai, support ticket karo screenshot + time ke saath.

PREVENT

browser updated rakho; update notice ke baad ek hard refresh.

Quick steps

  1. Internet aur dusri sites check karo
  2. Incognito me kholo — chala to cache issue confirm
  3. Clear site data + Ctrl+Shift+R karo
  4. Desktop/mobile app ho to poori tarah band karke dobara kholo
  5. Incognito me bhi blank ho to support ticket karo

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