ORALZY
FAQ

Update ke baad patients/bills ki list khali dikh rahi hai — data gayab?

Data delete nahi hota — 99% ye purane cached app version ka display issue hai. Web par hard refresh, mobile par Check for updates + do restart.

Where in ORALZY: Browser refresh / Mobile Settings → Check for updates / Settings → Day Activity

CHECK

dusre device par same account se dekho — data dikh raha hai? Dikh raha = server par sab salamat, ye sirf display/cache issue hai. FIX web: Ctrl+Shift+R hard refresh; na maane to lock icon → Clear site data → dobara login. FIX mobile: Settings → 'Check for updates' → update download → app band karke kholo, zaroorat par EK AUR restart (pehla restart update install karta hai, dusre par lagta hai). FIX Windows app: pura band karke dobara kholo — auto-update lag jata hai. Data khud verify karna ho: Settings → Day Activity me koi bhi purani date kholo — entries wahi milengi.

PREVENT

bade update ke baad har computer par ek baar hard refresh karwa do.

Quick steps

  1. Dusre device par data confirm karo — server par sab hota hai
  2. Web par Ctrl+Shift+R hard refresh karo
  3. Na maane to Clear site data karke fresh login karo
  4. Mobile par Check for updates dabao aur app do baar restart karo
  5. Day Activity me purani date khol kar data verify karo

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