Status: "Blocked" = app ne khud roka (patient ka STOP, aaj ki limit, WhatsApp balance khatam, number juda nahi) — message gaya hi nahi; "Failed" = Meta / SMS company ne mana kiya; "Delivered" / "Read" WhatsApp ki receipt se aate hain. Upar tiles: Total, Reached phone, Failed, Blocked (opt-out/cap), WhatsApp, SMS, Email, Call. Filters: "Today" / "7 days" / "30 days" / "90 days", From–To date, search "Name / phone / message…" + "Search", "All statuses", "All channels". "Number" column me "ORALZY (shared)" ya "Own number". SMS row par "⚠ this is the text we wrote — what the patient received is not certain" tab aata hai jab operator ke DLT template ka asli text app ke paas na ho. Log 9 Sep 2026 se hai. Phone ke browser me upar "WhatsApp section" dropdown se "📋 Sent Log" chuno. Mobile app: Patient Connect → WhatsApp → "Sent Log" tile. Har clinic login ise dekh sakta hai; isme koi row delete ya edit nahi hoti.
Message gaya ya nahi, kya text gaya — Sent Log kahan hai?
Patient Connect → WhatsApp kholte hi "📋 Sent Log — what went to whom" khulta hai (Hinglish screen par "kisko kya gaya"). Isme app se gaye har WhatsApp, SMS, Email aur Call ka record hai — automatic ya staff ka: When, To, Channel, Message, Status (Sent / Delivered / Read / Failed / Blocked), Number. Row par click karo to poora text, "Reason:", Meta id aur delivered / read time.
Where in ORALZY: Patient Connect → WhatsApp → Sent Log · Mobile: Patient Connect → WhatsApp → Sent Log
Quick steps
- Patient Connect → WhatsApp kholo — "📋 Sent Log" khulta hai
- Naam / phone / message likh kar "Search" dabao ya Status filter lagao
- Row par click karo — poora text, "Reason:", Meta id, delivered / read time
- Blocked ho to "Reason:" padho aur WhatsApp hub ki upar wali patti dekho