ORALZY
FAQ

Staff ka phone kho gaya jisme Staff Login (ESS) chalu tha — kitna risk hai?

Risk seemit hai — Staff Login sirf us staff ki apni attendance / leave / payslip / tasks tak pahunchta hai, patient ya billing data bilkul nahi. Phir bhi owner turant: HR Masters → "Face Recognition" me us staff ka juda phone ✕ se hatao (warna us phone se fingerprint punch lag sakti hai), aur naya SIM ho to Staff Directory me number badlo.

Where in ORALZY: Team → Members → Directory → Staff Directory (phone) + Setup → Admin → Users & Policy

Staff Login ka device 90 din trusted rehta hai (OTP skip hota hai), isliye clean-up karo:

  1. Team → Members → HR Setup → HR Masters → "Face Recognition" → "📱 Phone (fingerprint)" column → ✕ → "Yes, remove" — us phone se fingerprint punch band.
  2. Team → Members → Directory → Staff Directory → staff edit → naye SIM ka number daalo — naya OTP naye number par jayega.
  3. Staff ka Clinic login (password wala) bhi us phone me tha to Setup → Admin → Users & Policy → User Management se use deactivate karo ya password badlo — deactivate karne se uska Staff Login bhi band ho jaata hai.
  4. Naya phone aane par staff clinic code + mobile + OTP se login kare aur "🔐 Link this phone" dabaye. Attendance ya leave ke liye koi PIN nahi hota, isliye PIN re-issue ki zaroorat nahi.

Quick steps

  1. HR Masters → "Face Recognition" me juda phone ✕ se hatao
  2. Naya SIM ho to Staff Directory me phone number badlo
  3. Clinic login bhi tha to User Management me deactivate karo ya password badlo
  4. Naye phone par Staff Login + "🔐 Link this phone"

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