ORALZY
FAQ

Patient ka advance galat bill me adjust ho gaya — allocation kaise sudharu?

Receipt ko ek bill se doosre bill par shift karne ka button app me nahi hai. Advance tab bill par lagta hai jab "Apply to bill" / "Apply advance first" dabate ho — wo sabse purane khule bill se lagata hai. Galat bill par laga ho to owner/admin Visits → "Payments Received" me us receipt ko "🗑 Void" kare, phir "Collect payment" me sirf sahi bill tick karke wahi amount dobara record karo.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Sections → Visits → "Payments Received" · Patient chart → "Bill / Collect" → "Collect payment"

SAMJHO

"Apply to bill" FIFO hai — sabse purana khula bill pehle. Isliye implant ke advance se pehle koi purana cleaning bill khula ho to advance pehle wahan lagega.

CHECK

Visits → "Payments Received" me "Against" column batata hai receipt kis bill par laga.

FIX

void = archive (record rehta hai, us bill ka balance wapas badh jaata hai); din band ho to pehle Billing → Day End reopen; owner ne Action Guard me "Delete payment entry" par PIN lagaya ho to PIN. Void ke turant baad wahi amount sahi bill par record karo, warna patient ka diya paisa gayab dikhega (purani date chahiye to Back-dated Entry chalu ho to date chuno).

PREVENTION

advance lagane se pehle purane chhote bills ka paisa le lo, ya paisa lete waqt hi "Collect payment" me sirf implant wala bill tick karke darj karo.

Quick steps

  1. Visits → "Payments Received" me dekho receipt kis bill par laga ("Against")
  2. Owner/admin us receipt par "🗑 Void" kare (PIN maange to do)
  3. "Collect payment" me sirf sahi bill tick karke wahi amount record karo
  4. Aage se advance lagane se pehle purane bills clear karo

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