ORALZY
FAQ

Mobile number badal gaya — login OTP purane number par jaata hai, kaise badlu?

Number badalna User Management me nahi hota. Owner / admin Setup → Admin → Security → "Staff Contact" tab me us user ke saamne "Edit" dabakar naya Mobile bhare. Sab admin lock ho to ORALZY support se baat karo.

Where in ORALZY: Setup → Admin → Security · Setup → Admin → Users & Policy → User Management

CHECK

OTP wahi number par jaata hai jo user ke login me save hai.

FIX

1) Clinic ka koi owner / admin Setup → Admin → Security → "Staff Contact" tab kholo, us user ke saamne "Edit" dabao, naya Mobile aur OTP channel bharo, "Save". Agla OTP naye number par aayega. User Management me mobile number ka field nahi hai. 2) Clinic ka koi bhi owner / admin login nahi kar pa raha to ORALZY support se baat karo.

PREVENT

clinic me kam se kam 2 owner / admin login rakho; number badalte hi Staff Contact me update karo.

Quick steps

  1. Owner / admin Setup → Admin → Security → "Staff Contact" kholo
  2. User ke saamne "Edit" dabao
  3. Naya Mobile bharo aur "Save" dabao
  4. Naye number par OTP mangwa kar login karo

otpmobilenumberchangeloginlockedownerstaffprofile

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