ORALZY
FAQ

OTP aata hai par 'invalid ya expired' bolta hai — login kaise karu?

Sirf sabse NAYA OTP chalta hai — 2-3 baar resend dabaya to purane SMS wale OTP invalid ho jate hain. Phone ka time bhi Automatic par rakho.

Where in ORALZY: Login screen; Settings → TOTP setup (backup option)

CHECK

1) Kya aapne resend 2-3 baar dabaya? Har naya request purana OTP cancel kar deta hai — hamesha AAKHRI SMS ka OTP dalo. 2) Phone ki Date/Time 'Automatic' hai? Galat clock se OTP expired lagta hai. 3) SMS der se aaya aur window nikal gayi?

FIX

1-2 minute ruko, EK baar fresh OTP mangao, SMS aate hi turant latest code dalo. Edge case: agar aapne TOTP (authenticator app) setup kiya hai to login par authenticator ka 6-digit code chalta hai, SMS OTP nahi — authenticator app me time-sync karo agar code reject ho.

PREVENT

ek baar me ek hi OTP request karo; network patchy rehta hai to Settings me TOTP setup kar lo — wo bina SMS ke chalta hai.

Quick steps

  1. Phone ki Date/Time Automatic par set karo
  2. 1-2 minute ruk kar sirf EK fresh OTP request karo
  3. Sabse aakhri SMS ka OTP hi dalo, turant
  4. TOTP laga hai to authenticator ka fresh 6-digit code use karo
  5. Baar-baar dikkat ho to Settings me TOTP setup kar lo

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