Form khud banta hai: web chart me treatment "Mark done" (akela ya bulk), mobile par case sheet complete, badi payment, ya staff ka "Send feedback form" button. QR hamesha kaam karta hai chahe messaging band ho. Web chart me mark-done ke baad "Patient feedback form" card khulta hai; baad me Patient chart → Records → Feedback, mobile Patient detail → Feedback tab, aur mobile completion screen par wahi card. Card me QR, link, "Send from clinic number", "Copy link", "📱 Send from your own phone" (staff ke apne WhatsApp se). Patient bhar de to stars + comment dikhte hain; 3★ ya kam par card kehta hai "⚠ 3★ or lower — a task + alert has been created for reception. Call the patient." — 4★ ya 5★ wala Google review page par jaata hai (agar Google review link bhara ho). Ek patient ko hafte me ek hi form — 7 din ke andar dobara done karo to wahi form reuse hota hai. Automatic band karna ho: Patient Connect → Campaigns → Reviews; band ho to bhi haath se bhej sakte ho.
Patient feedback form patient ko kaise milta hai?
Treatment done / case sheet complete par feedback form khud ban jaata hai aur "Patient feedback form" card khul jaata hai — QR patient chair par scan kare, ya link WhatsApp/SMS se jaata hai. Card batata hai message sach me gaya ya nahi.
Where in ORALZY: Patient Connect → Campaigns → Reviews · Patient chart → Records → Feedback · Mobile: Patient detail → Feedback tab
Quick steps
- Treatment Mark done karo — card khud khulta hai
- Patient ko QR scan karwao (30 sec form)
- Ya "Send from clinic number" / "Apne phone se bhejo"
- Jawab card par dikhega; ≤3★ par patient ko call karo