Kaise kaam karta hai:
- Har tele-consult appointment ka ek unique video room link banta hai (meet.jit.si) jo kisi bhi browser me khulta hai — patient ko app download NAHI karni.
- Link tabhi banta hai jab appointment pe TeleMed ENABLE hua ho; 'Send' se WhatsApp pe template message + link jaata hai (fee configure ho to fee line ke saath).
Patient-side CHECK (phone pe bolo):
- Link pe seedha tap karo — WhatsApp ke andar na khule to link ko Chrome me 'Open in browser' karo.
- Camera + Microphone permission ALLOW karo — deny kar diya to blank screen dikhti hai.
- Net slow hai? WiFi/4G switch karo — video atke to camera band karke audio-only chalao.
Clinic-side FIX:
- TeleMed page kholo (Cmd+K me 'tele' search karo) — appointment pe link bana hai? Nahi to pehle Enable karo.
- 'Send' dobara dabao (WhatsApp pe phir jayega) ya link COPY karke Live Inbox chat me paste karo.
- Aap khud bhi link khol ke dekho — aapke browser me khul raha hai to problem patient-side hai.
Prevention: appointment se 10 minute pehle link bhejo aur reception ek test-call habit banaye naye patients ke saath.