ORALZY
FAQ

Patient naraz — 'baar-baar review mat maango' — auto review request kaise control kare?

Ek patient ko 7 din me ek hi automatic feedback link jaata hai. Phir bhi kam karna ho to Patient Connect → Campaigns → Reviews me "Minimum bill amount (₹)" badhao (chhoti sittings par nahi jaayega) ya "Auto-send feedback link after treatment done" band karo.

Where in ORALZY: Patient Connect → Campaigns → Reviews

Link treatment Mark Done, case sheet complete aur ₹5,000+ payment par jaata hai; 3 din baad wala automatic round tabhi jab Setup → Settings → Auto Messages → Patient Messages (on/off) me uska switch ON ho. Kisi ek patient ko bilkul messages band karne ho to Patient Connect → WhatsApp → WhatsApp Contacts me use 🚫 Inactive kar sakte ho, ya patient ne consent wapas liya ho to link nahi jaata. Multi-sitting case me course poora hone par haath se maango.

Quick steps

  1. Patient Connect → Campaigns → Reviews kholo
  2. "Minimum bill amount (₹)" badhao ya auto switch band karo
  3. Ek patient ke liye WhatsApp Contacts me 🚫 Inactive karo
  4. Naraz patient ko call karke baat karo

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