Alert aata hai "Retry campaign created with N contacts"; koi failed na bacha ho to "No failed contacts". Retry ek hi baar banao — "↻ Retry Failed" dobara dabane par wahi logon ka ek aur draft ban jaata hai — aur automatic koshishein poori hone ke baad (kuch der ruk kar) hi dabao, warna jo baad me khud chala gaya use dobara mil sakta hai. Retry me wahi template aur variables jaate hain; nayi list "Retry - <naam>" "📁 Old list" me bhi milti hai. Campaign list ka "Failed" column koshishein ginta hai (ek insaan ki 3 koshish = 3), isliye wo report ke "Failed" se zyada dikh sakta hai. Bhejte waqt hi ruke message ka paisa nahi katta; jo Meta ne le liya aur baad me "Failed" bataya (jaise "This number is not on WhatsApp"), uska paisa kat chuka hota hai aur uska apne aap retry nahi hota. "This number is not on WhatsApp" wale number par dobara bhejne ka fayda nahi.
Campaign me bahut saare messages failed dikha rahe hain, retry kaise karu?
Pehle wajah dekho: campaign row → "View" → "Failed" — har naam ke neeche laal box me wajah (number par WhatsApp nahi, template problem, Meta ki marketing limit, account problem…). Bhejte waqt fail hua message system khud kul 3 baar tak bhejne ki koshish karta hai. Phir bhi bache to wajah theek karke row par "↻ Retry Failed" → OK: failed logon ka naya draft "RETRY - <naam>" banta hai, jise owner / admin "🚀 Launch" kare.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns
Quick steps
- Campaign row → "View" → "Failed" me wajah padho
- Wajah theek karo (template, number, WhatsApp connection, balance)
- Row par "↻ Retry Failed" → OK
- Owner / admin naye "RETRY - …" draft par "🚀 Launch" dabaye