Ye line har automatic jawab par lagti hai: AI Front Desk, Built-in commands (BOOK / BILL …), aapke keyword rules, Chatbot Flow ke messages aur template button-tap ke jawab. List / button wale message me neeche chhoti line "🤖 Automatic jawab — ilaaj ke sawal clinic se poochein" aati hai, par HI wali services list ke neeche "ORALZY · Patient Self-Service" likha hota hai. Phone number clinic ki settings se aata hai. WhatsApp Team Inbox (Live Inbox) aur Sent Log me wahi text dikhta hai jo patient ko gaya. Staff ka khud likha reply aur approved template me ye line nahi judti. Ise band karne ka switch nahi hai.
WhatsApp par "Ye automatic (bot) jawab hai" line kyun aati hai?
Har bot / auto-reply jawab ke neeche ORALZY ye line jodta hai: "— 🤖 Ye automatic (bot) jawab hai. Ilaaj, dawai ya emergency ke liye clinic se seedha baat karein: <clinic phone>". Hospital me bot ki galti se nuksaan na ho, isliye. Staff ka khud likha reply aur approved template me ye line nahi aati.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Team Inbox · Patient Connect → WhatsApp → Sent Log