ORALZY
FAQ

Naya staff save karte hi 'employee code duplicate' error aa raha?

Employee code aapke clinic me unique hona chahiye — wahi code kisi aur (active ya purane resigned/archived) staff par pada hai. Code blank chhodna bilkul allowed hai — blank par kabhi duplicate error nahi aata.

Where in ORALZY: People → Staff → Staff Directory

CHECK karo:

FIX (koi ek):

  1. Naye staff ko doosra code do, YA
  2. Purane exit-ho-chuke staff ka code badal do/blank kar do, phir naya save karo, YA
  3. Employee code field khali chhod do — blank codes par koi restriction nahi (kitne bhi staff bina code ke reh sakte hain).

EDGE CASES

BACKGROUND

pehle blank codes par bhi ye error aa jata tha (purana index bug) — ab fix hai; agar phir bhi blank par E11000/duplicate error dikhe to support ticket karo, ye stale index ka sign hai.

Quick steps

  1. Staff Directory me wo employee code search karo (archived samet)
  2. Jis staff par mila, decide karo kaun code rakhega
  3. Naye staff ko alag code do ya blank chhodo
  4. Rejoin case me purana record hi reactivate karo, naya mat banao

employee codeduplicateerrorstaff directoryuniquesavee11000rejoinhr