Order: chal raha chatbot flow → Built-in commands → aapke keyword rules → AI front desk. Matlab jo message Built-in command pakad le, uspar rule nahi chalta. Jawab sirf text hai (photo nahi), 24 ghante ka WhatsApp niyam aur wallet lagta hai, aur bot wali line neeche judti hai. Test Matcher trigger ki ginti nahi badhata. Rules banana / badalna sirf owner / admin.
WhatsApp keyword auto-reply asli patient ko jawab deta hai kya?
Haan, beta clinics me. Patient Connect → WhatsApp → Auto-Reply → "Your keyword replies": "+ New Rule" → Rule name, Keywords (comma separated), Mode (Any / All / Exact), Response text, Priority, "Business hours only (9am-9pm)" → "Save Rule". "🧪 Test Matcher" se pehle check karo. "⚠️ Not live yet." dikhe to rules aapki clinic me abhi asli WhatsApp par nahi jaate — ORALZY support se poochho.
Where in ORALZY: Patient Connect → WhatsApp → Auto-Reply · Mobile: Patient Connect → WhatsApp → Auto-Reply
Quick steps
- Patient Connect → WhatsApp → Auto-Reply
- "Your keyword replies" → "+ New Rule"
- Rule name, Keywords, Mode, Response text, Priority bharo → "Save Rule" (naam, keyword ya jawab khaali ho to "Name, keywords, response required")
- "🧪 Test Matcher" me patient ka message likh kar check karo