Card par "● ON — answering WhatsApp" / "○ OFF" dikhta hai; banana, badalna, ON karna aur delete sirf owner / admin. ON flow tab shuru hota hai jab patient uska trigger word bheje — Built-in commands aur keyword Auto-Reply se pehle. Patient option ka number, label ya value bhej sakta hai; galat jawab par dobara poochta hai aur 3 galat jawab ya Handoff step par chat Team Inbox me aapki team ke paas jaati hai. 30 minute chup rahe to flow khatam. Live chalna abhi sirf beta clinics me hai — baaki clinics me banner "Not live yet" dikhata hai, flow sirf bana kar Simulate kar sakte ho. Bot ka har message WhatsApp wallet se katta hai aur 24 ghante ka niyam lagta hai.
WhatsApp chatbot flow kaise banaye aur test kare?
Patient Connect → WhatsApp → "Chatbot Flows": "📋 Create from Preset" (Appointment Booking Bot) ya "+ New Flow" — trigger keywords, steps (Message / Question / Condition / Handoff / End), Question par options (patient number bhej kar jawab deta hai) → "Save Flow" → "▶ Simulate" me patient ka jawab type karke test. Naya flow OFF banta hai; "Turn ON" dabane par hi asli WhatsApp par chalta hai. Beta — na dikhe to ORALZY support se poochho.
Where in ORALZY: Patient Connect → WhatsApp → Chatbot Flows · Mobile: Patient Connect → WhatsApp → Chatbot Flows
Quick steps
- Patient Connect → WhatsApp → "Chatbot Flows"
- Preset ya "+ New Flow"
- Steps jodo → "Save Flow"
- "▶ Simulate" me jawab type karke test karo
- "Turn ON" (confirm) — tab asli WhatsApp par chalega