ORALZY
FAQ

App band hone par lab/clinic call ki ring nahi bajti — phone silent kyun rehta hai?

Call ring ke liye alag FCM system hai jo band app me bhi bajta hai — par force-closed ya battery-frozen app me nahi. Header → My Account → 'Call ringtone test' dabao aur phone lock karke test karo.

Where in ORALZY: Mobile app → Header → My Account → Call ringtone test

SAMJHO

Normal notifications aur call-ring alag hain — call ring seedha FCM se aati hai taaki app background me ho tab bhi phone baje. Par do cheezein ise maar deti hain: (1) app force-close karna, (2) battery-killer/freezer.

TEST (built-in): Mobile app → Header → My Account → 'Call ringtone test' dabao. Server 5 second baad ~30 second tak ISI phone par ring bhejta hai — button dabate hi phone LOCK kar do aur wait karo.

FIX

  1. Android Settings → Apps → ORALZY → Notifications → call/ringtone wala channel ON + sound set ho.
  2. Battery → Unrestricted; Xiaomi/Vivo/Oppo par Autostart ON.
  3. APK update karo — call-ring FCM v1.5.0 se aaya hai, purani APK me nahi bajega.
  4. App ko swipe-kill mat karo — bas home dabao.

EDGE CASE

Ek hi account do phones par ho to ring dono par jaati hai — purane phone se logout karna mat bhoolo.

Quick steps

  1. Header → My Account me 'Call ringtone test' dabao aur turant phone lock karo
  2. Ring na aaye to notification channels me ringtone channel + sound ON karo
  3. Battery Unrestricted aur Autostart ON karo
  4. APK ko v1.5.0+ par update karo
  5. App ko recent-apps se kill karna band karo

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