ORALZY
FAQ

App ke andar se lab ko call kaise kare — bina number dial kiye?

Haan — kisi bhi lab chat ke header me 📞 button dabao, in-app internet (WebRTC) call lagti hai. Lab ko app me kahin bhi ring card dikhta hai (Accept/Decline). Recording consent-based hai — start karte hi doosri side ko red banner dikhta hai aur recording case ki chat me save hoti hai.

Where in ORALZY: Sidebar → Practice → Lab → 💬 Chat → header 📞 button

Clinic⇄lab in-app voice calling built-in hai — number dial karne ki zaroorat nahi, internet call hai.

Call karna:

  1. Sidebar → Practice → Lab → kisi case ka 💬 Chat kholo (ya vendor-level General chat).
  2. Header me 📞 button dabao — call overlay khul jaata hai.
  3. Lab side (ORALAB / lab app) par ring card aata hai — wahan Accept/Decline hota hai, chahe lab kisi bhi screen par ho. Doosre device par utha liya to baaki devices ki ring band ho jaati hai.

Recording (consent-based by design): call me recording start karte hi DOOSRI side ko turant red banner dikhta hai — chupke recording possible hi nahi. Recording case ki chat me normal attachment ke roop me save hoti hai, dono parties sun sakti hain. Shade/design discussions ka proof ban jaata hai.

Kaam kahan-kahan karta hai: web clinic app, ORALAB lab shell, aur mobile app (mobile me wahi call page WebView me khulta hai). TURN relay configured hai isliye alag-alag networks (Jio/Airtel, office WiFi) ke beech bhi call connect hoti hai.

Note: call ke liye doosri side ka ORALZY/ORALAB me online hona zaroori hai — no-login portal wale lab ko in-app call nahi lag sakti, unke liye phone number hi use karo.

Quick steps

  1. Lab ke case ya General chat kholo
  2. Header me 📞 button dabao
  3. Lab Accept karega to baat shuru
  4. Recording chahiye to record dabao — doosri side ko red banner dikhega
  5. Recording case ki chat me save ho jaati hai

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