Design aisa hai ki case kabhi 'bina lab ke' orphan na rahe: vendor khali chhoda to case apne aap aapke default vendor par chala jata hai (vendor list me jis par Default mark hai). Pehle CHECK karo: Practice → Lab me case ki row dekho — vendor column me kaunsa lab likha hai. Phir karo:
- Dispatch NAHI hua tha (Pending Dispatch me tha): case Edit karke sahi vendor chuno, phir Send to Lab dabao. Koi nuksan nahi.
- Dispatch HO chuka tha galat lab ko: us lab ko turant chat/call karke bolo 'ye case cancel — mat banao', case cancel karo, aur sahi lab ke liye naya case banao. Impression bhi galat lab ke paas gaya ho to wapas mangwao ya naya lo.
Aage se roko:
- Jis lab ko 80% kaam dete ho use vendor list me 'Set Default' kar do — bhoolne par bhi case sahi jagah jayega.
- Special kaam (implant, aligner) wale TT ke case dispatch karte waqt vendor 2 second ruk kar verify karna aadat bana lo — Send to Lab dabane se pehle vendor naam dialog me dikhta hai.