ORALZY
FAQ

New Case me lab ka cost galat aa raha hai — dusre lab ka rate lag raha hai

Cost work-type chunte waqt vendor ke hisab se resolve hota hai — vendor-specific rate pehle, generic lab cost baad me. Pehle VENDOR chuno phir work type, aur Treatment Type me vendor-wise rates sahi karo.

Where in ORALZY: Practice → Lab → New Case

Pehle samjho kaise resolve hota hai: New Case me jab aap Work type chunte ho, cost aise bharta hai — (1) agar us Treatment Type me CHUNE HUE vendor ka specific rate set hai to wahi lagta hai, (2) warna generic lab cost lagta hai. Matlab agar aapne vendor select karne se PEHLE work type chun liya, ya vendor-specific rate set hi nahi hai, to generic/purana rate aa jayega. Phir karo:

  1. New Case me pehle vendor chuno, phir work type — cost dobara sahi resolve hoga. Ban chuke case me cost field manually edit kar do.
  2. Permanent fix: Setup → Treatment Types me us lab-work TT ko kholo aur vendor-wise lab rates bharo — har lab ka apna rate. Generic lab cost fallback ke liye rakho.
  3. Connected ORALAB lab hai to vendor par 💰 Rate card button dabao — wo rate LAB ne aapki clinic ke liye set kiya hai. Apne TT rates ko usse milaa lo, warna khata me lab ka invoice aur aapka expected cost alag niklega.

Aage se roko: jab bhi lab rate revise kare (letter/WhatsApp bheje), usi din TT ke vendor rates update karo — warna har naya case purane rate se banega aur mahine ke akhir me khata surprise dega.

Quick steps

  1. New Case me pehle vendor chuno, phir work type
  2. Galat bhara cost manually edit karo
  3. Setup → Treatment Types me vendor-wise lab rates set karo
  4. Connected lab ka 💰 Rate card apne rates se milao
  5. Lab ke rate-revision par usi din rates update karo

labcostratewrongvendortreatment-typerate-cardnew-caseresolve

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