ORALZY
FAQ

Assessor ko drawer me expired lignocaine mil gayi — abhi ka action aur CAPA kya?

Usi waqt quarantine karo ('EXPIRED — DO NOT USE' box), stock register me 'Expired — disposed' entry, CAPA me system-level root cause likho, aur control ke roop me Pharmacy → Inventory → "Supply Chain" → "Batches & Expiry" (near-expiry batch list) aur Stock tab ka "Expiring Soon (90d)" dikhao.

Where in ORALZY: Treatment → Pharmacy & Stock → Pharmacy → Pharmacy Advanced · Pharmacy page → Inventory → "Supply Chain" → "Batches & Expiry" · NABH → NABH → NABH Hub → NABH Registers

ABHI (assessor ke saamne): expired cartridges nikaal ke alag sealed box me daalo — 'EXPIRED — QUARANTINE' label. Poora LA drawer 2 minute me visually check karo ki aur to nahi.

LOG

NABH → NABH Hub → NABH Registers → Stock Register me entry — Smart Complete ke 'Expired — disposed' chip ke saath batch, quantity, action. Disposal supplier-return ya BMW route se hoga — disposal proof rakho. CAPA (on the spot): root cause 'staff ki galti' NAHI — system-level likho: 'FEFO (first-expiry-first-out) arrangement + monthly expiry round missing'. Corrective: full clinic expiry sweep aaj. Preventive: monthly expiry-check schedule + Pharmacy expiry list. CAPA register me entry with target date.

CONTROL DIKHAO

owner / admin login se Pharmacy → Inventory → "Supply Chain" → "Batches & Expiry" — "Within N days" wale batch ka naam, expiry aur Days Left; sab staff ke liye Inventory → "Stock" ka "Expiring Soon (90d)" card aur Expiry column. (Reports → "Smart AI" ka Expiring Soon abhi dawai ka naam nahi dikhata.) Assessor ko dikhao ki tracking system exist karta hai, drawer wali LA usme entry nahi hui thi — wahi gap CAPA me close ho raha hai.

PREVENTION

sab LA / dawai ko pharmacy stock me batch + expiry ke saath rakho taaki expiry list me aaye; ER box ki monthly restock entry me bhi expiry check hota hai.

Quick steps

  1. Expired lignocaine usi waqt quarantine box me daalo
  2. Baaki LA / drugs ka 2-minute expiry sweep karo
  3. Stock register me 'Expired — disposed' entry banao
  4. CAPA register me system-level root cause + target date likho
  5. Assessor ko "Supply Chain" → "Batches & Expiry" list (ya Stock tab ka Expiring Soon) as control dikhao
  6. Sab LA batches ko expiry ke saath stock me register karo

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