SOP MOM-7 definitions: Near-miss = galti patient tak pahunchne se PEHLE pakdi gayi. Medication error = wrong drug/dose/route/time/patient jo patient tak pahuncha. ADR = normal dose pe unintended noxious response. Assessor ye teen definitions staff se poochta hai — ratwa ke rakho. Reporting timeframe (MOM.7.d): serious ADR (anaphylaxis / SJS / hospitalisation) → 24 ghante me director ko + PvPI (Pharmacovigilance Programme of India) upload. Non-serious ADR / near-miss / med-error → 7 din. Anonymised reporting bhi allowed. Monitoring (MOM.7.a): LA ke baad 5-minute chair observation; systemic Rx pe 48h WhatsApp follow-up "Any side effects?" — response Visit → Follow-up me log hota hai. Analysis: quarterly Medication Safety Review by P&T Committee — 5-Why / Fishbone root cause; har finding pe CAPA (owner + due date) Compliance → CAPA Register me. Poster MOM-7-ADR (reporting form) display karna hai. READY rakhna: bhare hue ADR/near-miss reports (zero reports = red flag, "reporting culture nahi hai" bolte hain), quarterly review minutes, CAPA register.
ADR ya medication error ho jaye to kya karna hai?
MOM.7.c (CREO): teeno define karo — near-miss (patient tak pahunchne se pehle pakda), medication error (patient tak pahuncha), ADR (normal dose pe noxious reaction). Serious ADR 24 ghante me report + PvPI upload; baaki 7 din me. Ek hi form: Compliance → Medication Safety → New Report.
Where in ORALZY: Sidebar → Setup → NABH Hub → SOP Library → MOM-7; report: ORALZY → Compliance → Medication Safety → New Report