ORALZY
FAQ

Galat amount ka bill ban gaya — amount kaise theek karu?

Sirf Draft bill ki rakam edit hoti hai (Billing → Bills → "Drafts" → "Edit"). Finalized bill (Mark Done se bana bill bhi final hota hai) edit nahi hota: thoda kam karna ho to "Credit Note" (owner / admin), poora galat ho to "Cancel" + naya bill, ya bina payment wala bill "Delete" (Recycle Bin).

Where in ORALZY: Billing → Bills

Day End reopen ya Back-dated Entry ON karne se finalized bill editable nahi hota. Payment lagi ho to delete se pehle payment void (owner / admin) — patient ne sach me paisa diya ho to void nahi, refund. Rate baar-baar galat aaye to Setup → Settings → Clinical → Treatment Types me rate sudharo.

Quick steps

  1. Bill ka status dekho — Draft ya Finalized
  2. Draft: "Edit" → sahi rate / qty → save
  3. Finalized + thoda kam: "⋮" → "Credit Note" (owner / admin)
  4. Finalized + poora galat: "Cancel" + naya bill, ya bina payment "Delete"
  5. Aage ke liye Treatment Types ka rate sahi karo

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