ORALZY
FAQ

Staff ne galti se bill delete kar diya — wapas la sakte hain kya?

Haan — deleted bill 30 din tak Recycle Bin me rehta hai. Owner/admin use restore kar sakta hai, wo wapas ledger me aa jata hai.

Where in ORALZY: Practice → Billing → Recycle Bin

GHABRAO MAT

ORALZY me bill delete hote hi permanently nahi udta — 30 din ke liye Recycle Bin me jata hai.

KAISE RESTORE kare:

  1. Billing me Recycle Bin kholo (owner/admin ko dikhta hai) — har binned bill ke saath kitne din bache hain ye dikhega.
  2. Bill pe Restore dabao — bill wapas ledger me aa jayega, payments/balance wahi ke wahi.

SAATH ME CHECK karo:

PREVENTION

Staff PIN sirf zaroori logo ko do aur samjhao — bill kabhi delete nahi karna hota jab tak bill hi galat na bana ho. Baki sab ke liye (due maaf karna, adjust karna) write-off ya refund ka rasta hai.

Quick steps

  1. Billing me Recycle Bin kholo (owner/admin)
  2. Deleted bill dhundo — days-left bhi dikhega
  3. Restore dabao — bill wapas ledger me aa jayega
  4. Audit log me dekho delete kisne kiya tha
  5. Staff PIN access review karo taaki dobara galti na ho

billdeleterestorerecyclebinundo30dinauditpinpurge