WAJAH
Patient ne gateway link se pay kiya. Webhook ne payment auto-record kar di aur bill paid kar diya. Par staff ko laga entry karni hai — usne bhi wahi payment manually daal di. Ab us din ka UPI/online collection double dikh raha hai aur patient ke account me extra credit ban gaya.
PEHCHANO kaunsi entry webhook wali hai:
- Auto entry ke notes me gateway ka naam aur order/payment ID hota hai (jaise 'Cashfree webhook ORDER…' ya 'Razorpay webhook'). Manual entry me staff ke haath ka data hoga.
- Day Activity me dono entries ka time dekho — webhook wali payment ke turant baad ki hogi.
FIX
- MANUAL duplicate ko void karo (webhook wali ko rehne do) — admin/owner role + Staff PIN. Bill balance recompute ho jayega.
- Day-end ho chuka ho to Reopen karke sudharo taaki us din ka online collection sahi ho.
SAMJHO SYSTEM
Same gateway reference dobara process nahi hota — gateway apni taraf se duplicate nahi banata. Duplicate hamesha MANUAL entry se aata hai.
PREVENTION
Staff rule yaad karao — sirf WhatsApp UPI deep-link (direct UPI) wale payments manually enter hote hain; gateway link ke payments KABHI nahi, wo khud aate hain.