CHECK #1: Settings → Clinic Settings → 'Security & compliance' card — Auto-logout ON hai? Idle timeout kitne minute (5 se 480 tak set hota hai, default 30)? Ye feature default OFF aata hai — kisi ne compliance ke liye on kiya hoga.
FIX
zaroorat nahi to Auto-logout toggle OFF karo; chahiye par kam pareshani ho to timeout badha do (jaise 240 min). Aur karan: 1) Kisi ne password change kiya — purane sessions invalid ho jate hain, ek baar fresh login karo. 2) Browser ka privacy cleaner har band-hone-par cookies uda raha hai — is site ke liye exception do. 3) Ek hi account do jagah use ho raha hai — har staff ko apna login do. Note: login page pichla username yaad rakhta hai, isliye dobara login me sirf password/OTP lagta hai.
PREVENT
har staff ka apna account; privacy extensions me site allow.