ORALZY
FAQ

'Day is closed' error aaya, purani date par bill ya payment nahi ban raha, kya karu?

Us din ka Day End close ho chuka hai, isliye wo date lock hai. Owner / admin Billing → Day End → wahi date → "Reopen" kare, entry karo, phir "Save Count" → "Close Day". Back-dated Entry setting ON karne se band din nahi khulta — wo sirf purani date par entry save karne deti hai.

Where in ORALZY: Billing → Day End · Setup → Admin → Users & Policy → Back-dated Entry

Message: "Day <date> is closed. Reopen the day-end closure first to make changes." — bill, payment, credit, expense, write-off, lab vendor bill jaise kaam us date par ruk jaate hain.

FIX

owner / admin us din ko "Reopen" kare (wajah ke saath) → entry karo → "Save Count" → "Close Day". Purani date par entry chahiye to saath me Setup → Admin → Users & Policy → Back-dated Entry ON rakho (OFF me entry aaj ki date par jaati hai) — par band din ka taala sirf Reopen se khulta hai.

CHECK

AAJ ki entry par ye error aaye to matlab aaj ka din galti se ya jaldi close ho gaya — "day open" ka koi alag button nahi, Reopen hi karna hai.

PREVENT

din tabhi close karo jab saari entries ho chuki hon; Back-dated Entry kaam ke baad OFF rakho.

Quick steps

  1. Error me di gayi date padho — wahi din band hai
  2. Owner / admin: Billing → Day End → wahi date → "Reopen"
  3. Entry karo (purani date ho to Back-dated Entry ON)
  4. "Save Count" → "Close Day"
  5. Kaam ke baad Back-dated Entry OFF

dayendclosedreopenlockclosurebackdatedlockedband

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