Purane software se data aate waqt bill par "paid" amount seedha likha gaya tha, par payment ki alag rows bill se judi nahi thi. ORALZY jab bhi kisi bill par nayi payment lagata hai, bill ka paid us bill se judi payments ke jod se dobara banata hai — aise bill par ek rupaya lagate hi purana paid figure ud jaata aur bakaya kahin se wapas aa jaata. Isliye Patient chart → Collect payment ki list me aise bill nahi aate, aur neeche line batati hai: "N old (imported) bill(s) are not shown here — their \"paid\" figure doesn't match any payment." (Hinglish screen: "N purane (import) bill yahan nahi dikhte…"; mobile payment sheet me chhoti line "N old (imported) bill(s) are not shown here."). "Apply to bill" / "Apply advance first" bhi unhe chhod deta hai — paisa khate me hi rehta hai. Mobile Bills tab me aise bill ki amount ke neeche "₹X from import" dikhta hai (web Visits ke Bills table me bhi). Unka bakaya patient ke Outstanding aur Ageing me waisa hi rehta hai — chhupta nahi. Wo bakaya purane software ka jhootha balance ho to patient chart ke "🧹 Old dues" tile ya Billing → Pending Payments se set-off karo (cutoff set hona chahiye). ORALZY me bane naye bill par ye kabhi nahi hota.
Collect payment me "N purane bill yahan nahi dikhte" kyu aata hai?
Purane software se aaye jin bills par "paid" figure likha hai par uske peeche koi payment record nahi, unpar naya paisa lagana unka paid figure mita deta — isliye Collect unhe jaan-boojh kar list se bahar rakhta hai aur ginti bata deta hai. Unka bakaya Outstanding me waisa hi dikhta hai.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → "Bill / Collect" → "Collect payment" (list ke neeche "N old (imported) bill(s) are not shown here") · Billing → Pending Payments · Mobile: Patient detail → Bills tab → "+ Payment"
Quick steps
- Collect payment me neeche wali line padho — kitne purane bill chhode gaye
- Wo bakaya Outstanding/Ageing me waisa hi hai
- Jhootha purana balance ho to chart ka "🧹 Old dues" tile ya Billing → Pending Payments se set-off
- Naye ORALZY bill par ye line kabhi nahi aati