App har save ke saath ek pehchaan bhejti hai; wahi save line se dobara aaye to server purana result de deta hai. Lekin haath se dobara click = nayi pehchaan, isliye server use naya maanta hai. Slow net par error aaye to: list / patient chart refresh karo → entry mil jaaye to dobara mat bharo. Double ban gaya ho to: extra bill cancel karo, double patient ko Patient Merge se milao.
Net slow tha, do baar save dab gaya — double entry to nahi bani?
Net band hone par jo save line me ruke the, wo "Retry now" / apne aap dobara bhejne par EK hi baar bante hain. Par net chalu hote hue error aane ke baad aap khud Save dobara dabate ho to wo naya save hota hai — double ban sakta hai. Isliye dobara dabane se pehle list refresh karke dekho.
Where in ORALZY: Header → My Account · Web / mobile: kisi bhi form ka Save button
Quick steps
- Error ke baad pehle list ya patient chart refresh karo
- Entry mil jaaye to dobara Save mat dabao
- Double ban gaya ho to extra bill cancel karo ya patient merge karo