ORALZY
How-to

Tracker me kisko call ho chuka?

Har row par "Log call" hai — note + reminder bharo, "Call log karo". Us window me call ho chuke patient "Sirf baaki" (default ON) me chhup jaate hain aur count bhi utna ghat jaata hai.

Where in ORALZY: Patient Care → Patients → Missed Patients · Mobile: Patient Care → Patients → Missed Patients

Missed Patients (purana naam Patient Tracker) me har patient row ke aakhir me "Log call" hai. Popup me "What was discussed" (jaise "will think it over, coming next month") aur "When to remind again" — no reminder / 3 days / 1 week / 1 month — phir "Log call" (Hinglish screen par "Call log karo"). Ye Calling Mode ka hi record hai: note likha ho to patient ki timeline me judta hai aur reminder chuna ho to callback task banta hai. Upar "☑ Pending only" (Hinglish: "Sirf baaki") default ON hai — is window me call ho chuke patient list se hat jaate hain aur bucket ka number ghat jaata hai; OFF karo to sab dikhte hain aur call wali row par "✓ 2d ago · username" dikhta hai. Ginti window ke hisaab se hoti hai — 8 mahine pehle ka call 90-day list me "ho chuka" nahi maana jaata. Permission: owner, admin, receptionist, assistant aur staff; doctor / auditor login par "Your login does not have permission to log calls — ask reception or an admin" aata hai. Prospect bucket me log nahi hota (enquiry hai, patient record nahi).

Quick steps

  1. Patient Care → Patients → Missed Patients me bucket kholo
  2. Row par "Log call" dabao
  3. "What was discussed" likho, reminder chuno
  4. "Log call" — row list se hat jaati hai (Sirf baaki ON)

logbaakicallingmodenotefollowrakhedoctorcall loglog callcall ho gayakisko call kiyasirf baakiremindercallbackcalling modetrackeryaadcall notefollow up callpermissionreceptionist