ORALZY
How-to

Recall patient ko call kiya?

Patient Care โ†’ Follow-ups โ†’ Recalls โ†’ patient ki row par "๐Ÿ“ž Log call" โ†’ outcome chuno (No answer / Call back later / Appointment booked / Visited / Declined / Wrong number), chahe to "Next call / visit" date aur "Note (optional)" โ†’ "Save call". Attempts +1 hota hai aur patient ke clinical notes me "Follow-up call โ€” <outcome>" note ban jaata hai.

Where in ORALZY: Patient Care โ†’ Follow-ups โ†’ Recalls ยท Mobile: Patient Care โ†’ Follow-ups โ†’ Recalls

Status outcome se badalta hai: "Appointment booked" โ†’ scheduled (list se hat jaata hai), "Visited" โ†’ completed, baaki sab โ†’ contacted (list me rehta hai). Note patient ki file me jaata hai aur smart case sheet ke Course of Care me "Follow-up / เคซเคผเฅ‰เคฒเฅ‹-เค…เคช" line banti hai; communication log me "<type> follow-up call: <outcome> โ€” <note>". "Next call / visit" date sirf likhi jaati hai โ€” us din koi reminder nahi aata aur Due Date nahi badalti. Note 500 akshar tak. Mobile: Recalls screen โ†’ card ka "Log call" โ†’ "Log follow-up call" sheet โ†’ "Save call". Ye Patient Tracker (Patient Care โ†’ Patients โ†’ Missed Patients) ke "Log call" se alag hai.

Quick steps

  1. Patient Care โ†’ Follow-ups โ†’ Recalls kholo
  2. Patient ki row par "๐Ÿ“ž Log call" dabao
  3. Outcome chuno, chahe to "Next call / visit" date aur note likho
  4. "Save call" dabao

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