Patient bola 'mere saare records email kar do' — ORALZY se kaise du?

Records patient ka haq hai — dena hi hai, par surakshit tarike se.

Options (aasan se mushkil):

1. PORTAL LINK (recommended): patient ke chart se Patient Portal ka secure token link generate karke WhatsApp pe bhejo — patient apni reports, treatment history, bills sab khud dekh sakta hai. Na files banani padti hain na email.
2. EMAIL: ORALZY me patient ko records seedha email karne ka built-in bhejna nahi hai (clinic integrations WhatsApp-first hain). Tarika: Patient chart → Documents (Document Vault) se files download karo, case sheet/discharge summary ka PDF print-to-PDF karo, phir apne clinic ke email se attach karke bhejo.
3. PRINT: patient clinic aaye to case sheet print + X-ray copies haath me do.

DPDP dhyan (zaroori):

• Identity verify karo — records SIRF patient ko ya uske authorize kiye person ko. Phone pe koi bhi 'main uska bhai hu' bole to records mat bhejo.
• Jo email address patient bataye wahi use karo, aur request patient notes me date ke saath likh lo.

Edge: doosre doctor ko bhejne ko bole to referral ke saath jaana chahiye — patient ki written consent lo.