ORALZY
FAQ

Staff bola payslip WhatsApp par nahi mila — dobara kaise bheju?

Payslip 1 tareekh subah 9 baje auto-WhatsApp hoti hai (staff ke HR record wale number par). Payslips list me us slip par resend karo; na jane ki wajah slip ke send-error me dikh jati hai.

Where in ORALZY: People → Staff → Payroll → Payslips

AUTO FLOW

har mahine ki 1 tareekh ko 9:00 baje payroll chalta hai — payslip banti hai aur staff ke phone (HR record wala) par WhatsApp slip jati hai jisme attendance summary, earnings, deductions aur net salary hota hai.

NAHI MILA? CHECK:

  1. Payroll → Payslips me us staff ki slip kholo — WhatsApp sent/failed status aur error message record hota hai.
  2. Staff ke HR record me phone number sahi hai? (Staff Directory).
  3. Clinic ka WhatsApp setup chalu hai? (WhatsApp hub / Settings) — WA hi band hoga to koi payslip nahi jayegi.

FIX

EDGE

staff ka number WhatsApp par hai hi nahi to kabhi deliver nahi hoga — payslip print/PDF de do; ESS me 'My Payslips' me bhi staff khud dekh sakta hai (sabse aasan jawab: 'app me dekho').

Quick steps

  1. Payslips me slip ka WhatsApp status/error dekho
  2. Staff ka phone number HR record me verify karo
  3. Slip par Resend dabao
  4. Bulk ke liye payroll re-run — sent walon ko dobara nahi jata
  5. Staff ko ESS → My Payslips bhi dikha do

payslipwhatsappresendsalary slipsend failedphone numberesspayrollmonthly