ORALZY
FAQ

Staff bola payslip WhatsApp par nahi mila — dobara kaise bheju?

Team → Payroll → Salary → Payslips me mahina chuno → WhatsApp column dekho ("✓ Sent" / "✗ Failed" / "✗ Pending"; "Failed" par mouse rakhne se wajah dikhti hai) → staff ka phone theek karo → row par "🔁 Resend". Resend ke baad column dobara dekho — "✓ Sent" ho tabhi gaya.

Where in ORALZY: Team → Payroll → Salary → Payslips · Setup → Integrations → Connect WhatsApp (Meta)

Payslip 1 tarikh ke Auto-Payroll ya "▶ Run Payroll Now" par staff ke Staff Directory wale phone par WhatsApp text me jaati hai. Nahi gayi to aam wajah: phone nahi ("Resend failed: Staff has no phone number"), ya clinic ka WhatsApp jud nahi ("WhatsApp not configured" / "Shared ORALZY number is reserved for 1-to-1 replies…") — tab Setup → Integrations → Connect WhatsApp (Meta) se apna number jodo. "Slip re-sent via WhatsApp" message fail hone par bhi aa jaata hai, isliye column zaroor check karo. Dobara run karne par jinko pehle ja chuka unhe dobara nahi jaata. Staff apni payslip Staff Login (ESS) ke "💰 Payslip" tab me bhi dekh sakta hai; poori slip print chahiye to Salary tab → "Calculate" → "🖨 Print Slip (PDF)".

Quick steps

  1. Team → Payroll → Salary → Payslips me mahina chuno
  2. WhatsApp column me status aur "Failed" ki wajah dekho
  3. Phone Staff Directory me ya WhatsApp connection theek karo
  4. Row par "🔁 Resend" dabao aur "✓ Sent" confirm karo

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