Automatic reminder, bill jaise messages in rates me nahi aate — har message ka haal "📋 Sent Log" me hai. "Message Activity" ka Sent / Received sirf Team Inbox ki chats wale WhatsApp ginta hai. "Automation" me Auto-reply rules, Enabled rules, Total triggers aur Active chatbot flows — ye aakhri ginti purane switch se hoti hai, isliye band flows bhi gin sakti hai; kaunsa flow sach me chalu hai wo Chatbot Flows page par dekho. "Lead Capture" me Published forms, Total submissions, Last 30 days. Date chunne ka option nahi, sirf dekhne ke liye. Har clinic login dekh sakta hai. Mobile app ki "WhatsApp Analytics" screen abhi "Analytics load failed" dikhati hai — mobile par Patient Connect → WhatsApp → "WhatsApp" tile ka "Analytics" tab use karo.
WhatsApp analytics me delivery, read aur reply rate kahan dekhe?
Patient Connect → WhatsApp → upar "Analytics" tab ("📊 WhatsApp Analytics Dashboard"): "Total Contacts" (opted-in), "Campaigns Run", aur "Delivery Rate", "Read Rate", "Reply Rate", "Failed" — ye chaar sirf WhatsApp campaigns ke messages se (ab tak ke sab campaigns). Neeche "💬 Message Activity (last 30 days)": Sent / Received / Active chats aur roz ka Outbound / Inbound graph; phir "🤖 Automation" aur "📝 Lead Capture" ki ginti.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Analytics
Quick steps
- Patient Connect → WhatsApp kholo
- Upar tabs me "Analytics" dabao
- Campaign rates upar, 30 din ki activity neeche dekho
- Ek-ek message ka haal "📋 Sent Log" me dekho