ORALZY
FAQ

Smart Scan loading par hi atka hai ya error de raha hai — scan engine nahi khul raha?

Scanner ka ~9 MB on-device engine pehli baar load hota hai — slow net par time lagta hai. Error aaye to bhi manual corners se crop chalta hai, ya Cancel karke photo bina scan ke normal upload kar do.

Where in ORALZY: Documents/Smart Scan modal (web + mobile)

SAMJHO

Smart Scan ka engine (OpenCV, poora on-device — koi AI credit nahi lagta) pehli baar kholne par download/load hota hai (~9 MB). Uske baad fast khulta hai.

DIAGNOSIS

  1. Pehli baar use kar rahe ho + net slow → loading me time lagna normal hai, 15-20 second do.
  2. 'Auto-detect unavailable — set corners manually' message → engine fail hua par kaam ruka nahi: corners haath se set karke crop kar sakte ho.
  3. Mobile app par ye screen server se load hoti hai — net bilkul na ho to nahi khulegi; net aane par dobara try karo.

FIX

PREVENTION

Naye device par pehli baar Smart Scan achhe net par ek baar khol lo — engine ready ho jayega.

Quick steps

  1. Pehli baar hai to 15-20 second loading ko do — engine ~9 MB hai
  2. 'Auto-detect unavailable' aaye to corners manually set karke aage badho
  3. Atak jaaye to Cancel karo — original photo normal upload ho jayegi
  4. Behtar net par dobara try karo
  5. Web par hard refresh / Windows app me Clear cache & reload karo

smart scanloadingengineopencverrormanual cornersnetworkcancelon-device

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