ORALZY
FAQ

Crown 6 mahine baad toot gaya — warranty me lab se free remake milega kya?

Original lab case par Redo dabao — app khud warranty check karta hai; active hui to remake WARRANTY CLAIM ban jata hai (claim prosthesis registry me record, patient se ₹0) aur lab free banata hai.

Where in ORALZY: Practice → Lab

Agar crown Prosthesis Registry me hai (receive hone par apne aap banta hai) aur uski warranty period abhi chal rahi hai, to fracture ka remake free hai — patient se bhi paisa nahi, lab se bhi nahi. Kaise karo:

  1. Patient ke purane LAB CASE ko dhundo (patient profile ke lab records ya Practice → Lab me).
  2. Us par Redo flag lagao, reason 'fracture' chuno.
  3. App usi waqt warranty status check karta hai — active mili to claim prosthesis par record ho jata hai (kab, kis case par, kya reason) aur redo ₹0 clone warranty claim ke roop me jata hai. Same original par dobara redo dabaoge to duplicate claim nahi banta.
  4. Lab ko chat me warranty claim mention karo — record already dono taraf hai.

Edge cases:

Aage se roko: har crown/bridge receive hote hi Delivered tak le jao taaki warranty card patient ko mile — warranty ka record hi aapka aur patient ka bachav hai.

Quick steps

  1. Patient ka original lab case dhundo
  2. Redo dabao, reason 'fracture' chuno
  3. Warranty active dikhne par claim record hone do
  4. ₹0 redo case lab ko dispatch karo
  5. Chat me warranty claim ka reference likho

labwarrantycrownfractureremakeclaimprosthesisregistryfreeredo