Ye do-step system hai (isi liye safe hai): aap lab ki apni UPI par pay karte ho (zero gateway fees), phir 'maine bhej diya' claim UTR ke saath file hota hai. Lab apne app ki Books/claims inbox me use CONFIRM karta hai — tab jaake payment asli entry banta hai aur khata purane invoices se FIFO order me apne aap settle hota hai. Pehle CHECK karo: 📒 Khata modal me 'Aapke payment claims' section dekho —
- '⏳ Lab confirm karega' = lab ne abhi action nahi liya. Paisa gaya hai, bas entry pending hai.
- '✅ Confirm — settle' = ho gaya; outstanding update ho chuka hoga.
- '✗ Reject' = lab ne reject kiya — reason wahi dikhega (galat amount/UTR waghera).
Phir karo: 1-2 din se zyada pending ho to lab ko chat/call karke bolo 'Books me mera payment claim confirm kar do'. Confirm hote hi aapko push notification aata hai '✅ Lab payment confirm — khata settle ho gaya'. Edge case: agar aapne bina claim file kiye sirf UPI kar diya tha, to ab bhi 💸 Pay panel se claim daal do — UTR wahi likhna jo bank app me hai.