Pehle CHECK karo: Practice → Lab me us case ko kholo — Expected Date khali to nahi? Subah ka 'chase lab' task sirf un cases par banta hai jinki expected date NIKAL chuki hai aur kaam Received nahi hua. Date blank = system ke liye case kabhi late hota hi nahi. Dusra reason: case par reminders mute (pause) kiye hue hain — mute kiya hua case sweep me skip ho jata hai. Phir karo: case Edit karke Expected Date bhar do — agli subah 08:45 se wo overdue sweep me aa jayega. Aage se roko: New Case banate waqt ya Send to Lab dabate waqt hi Expected Date daal do (lab se TAT puch kar). Team ko rule bana do: bina expected date ke koi lab case dispatch nahi hoga. Connected ORALAB labs me stage live dikhta hai, par date wala safety net phir bhi rakho.
Lab case late tha par koi alert/task nahi bana — expected date ka chakkar?
Overdue alert sirf un cases par banta hai jinme Expected Date bhari ho — blank date wale case ko system kabhi 'late' nahi maanta. Case edit karke date bhar do.
Where in ORALZY: Practice → Lab
Quick steps
- Case kholo aur Expected Date check karo
- Blank ho to Edit karke date bharo
- Case par mute/pause laga ho to hatao
- Aage se har New Case par Expected Date mandatory rakho