SOP ROM-2 ke 4 elements: (1) Vision-Mission-Values ka poster reception pe — English + Hindi dono; sirf website pe hona kaafi NAHI hai, prominent display chahiye. (2) Code of Conduct (star OE) — content: no kickbacks, no over-treatment, no false claims, conflict-of-interest disclosure, cost transparency, patient autonomy. Reference: Dental Council of India ka Code of Dental Ethics + Indian Medical Council Regulations. Har staff member induction pe sign kare + annual refresh — signed copies HRM manual me. (3) Ownership disclosure: clinic ka legal naam/type reception display, website footer aur har printed document pe; registration certificate reception pe framed. (4) Affiliations/accreditations sirf current + valid wale display karo — expired ya false claim code of conduct violation hai; advertising me logos ka quarterly audit QM kare. Assessor poochega: code of conduct dikhao, staff ke signatures, aur reception pe VMV + ownership display khud dekh lega. Poster ROM-2-COC (A4) ready rakho.
NABH me code of conduct aur ethics ka kya requirement hai?
ROM.2.b (CREO): clinic ka ethical framework + written code of conduct chahiye — DCI Code of Dental Ethics par based, har staff se induction pe signed. Saath me VMV display, ownership disclosure aur honest accreditation claims.
Where in ORALZY: Sidebar → Setup → NABH Hub → SOP Library → ROM-2; poster reception pe