ROM = Dental 3rd Edition pages 340–347, management/malik ki accountability ka chapter. ROM.1: governance roles documented (star), vision-mission-values likhe hon, strategic + operational plan aur annual budget (capex+opex) March me approve, organogram bana ho, senior leaders (QM, ICN, RSO, BMW Officer, Pharmacy I/C, Code-Blue Leader) ke appointment letters HRM me. ROM.2: ethical management — VMV public display, code of conduct (star), ownership disclosure, honest accreditation claims. ROM.3: clinic head ke paas administrative qualification + experience ka proof HRM file me. ROM.4: strategic plan SWOT/PESTEL ke saath, committee effectiveness ka annual review, Staff Charter (rights + responsibilities, star OE) har staff se signed. ROM.5: risk register + safety budget. ORALZY me SOP codes ROM-1 se ROM-5 SOP Library me hain. Posters READY rakho: Vision-Mission-Values (A3), Organogram (A3), Code of Conduct (A4). Assessor typically director se hi ye sawal karta hai — documents director ke naam se signed hone chahiye.
ROM chapter me management ki kya zimmedariyan check hoti hain?
ROM (Responsibilities of Management) me 5 standards, 18 OEs — governance roles, ethics, qualified head, professionalism, safety leadership. 3 CREO: ROM.1.a (governance defined), ROM.2.b (code of conduct), ROM.5.a (risk management).
Where in ORALZY: Sidebar → Setup → NABH Hub → SOP Library (ROM-1 … ROM-5)