ORALZY
FAQ

Purana incident hua tha par CAPA (corrective action) close nahi hua — audit me open dikh raha

Har open incident ka CAPA complete karo: root cause, immediate, corrective, preventive aur verification. Auto-Pilot open CAPA ko critical gap dikhata hai; close karke loop pura karo.

Where in ORALZY: NABH → NABH → NABH Hub → SOP Sign-Off · NABH Compliance page → "Incident Reports" tab

Diagnosis: NABH Hub open incidents (jinka CAPA status Closed nahi) ko gap ki tarah dikhata hai. Report bani par CAPA adhoora = assessor ko system adhoora lagega.

Karo:

  1. NABH → NABH → NABH Hub → SOP Sign-Off → "Incident Reports" tab kholo — saare incidents card me dikhte hain (filter button nahi hai, card ka status dropdown dekho).
  2. Investigation ke hisaab se status Investigating / Action Taken karo; root cause aur actions ka likha hua record committee minutes / CAPA register me rakho (list me report ki details baad me edit karne ka button nahi hai).
  3. Corrective action lagu ho kar kaam kar raha ho tab dropdown me "Closed" chuno — close date khud lagti hai.
  4. Incident report se bana adverse event fall / medication error / CAPA register me row kholta hai — wahan bhi row poori karo.

Aage se: naya incident report karte waqt hi Root Cause / Corrective / Preventive bharo ("✨ Suggest CAPA with AI" draft de sakta hai). Committee meeting me open CAPA standing agenda rakho.

Dhyan: Serious / sentinel event ka CAPA bina asli fix ke close mat karo.

Quick steps

  1. Incidents me open/investigating filter karo
  2. Root cause + immediate + corrective + preventive bharo
  3. AI 'Suggest CAPA' se draft le lo
  4. Corrective verify karke capaStatus = closed karo
  5. Committee me open CAPAs standing agenda rakho

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