Merge History me aakhri 50 merge dikhte hain: Merged At, By, Sources → Target (sirf ginti, jaise "2 → 1" — patient ke naam nahi), Records Moved, Status. 72 ghante ke baad Status "final" ho jaata hai aur Undo button nahi dikhta; undo ho chuka ho to "reversed". Undo par "Undo this merge?" confirm aata hai, phir "Sources restored. Refresh patient list.". Wapas aayi file me uski apni details (naam, UHID, allergy, notes, photo) hoti hain, records nahi; tick se WINNER me bhari details WINNER par hi rehti hain. Galat file WINNER bana di thi: Undo karo, phir sahi file ko WINNER rakh kar dobara merge karo — saare records sahi file me aa jayenge. Do alag insaan (jaise pita-beta) jud gaye the: Undo se bete ki file wapas aa jaati hai par uske records pita ki file me hi rehte hain — inhe alag karwane ke liye jaldi ORALZY support se backup restore ki baat karo (roz raat 02:30 IST ka backup hota hai). Mobile: History tab me "↺ UNDO".
Galat patients merge ho gaye — undo karne par kya wapas milta hai?
Find Duplicates → "📜 Merge History" me merge ke 72 ghante ke andar "Undo" (sirf owner / admin) karo: duplicate file list me wapas aa jaati hai, PAR jo bills, appointments, treatments, X-ray us file se WINNER par gaye the wo WINNER par hi rehte hain. Unhe wapas alag karne ka button app me nahi hai — poora split backup se hi hota hai, iske liye ORALZY support se baat karo.
Where in ORALZY: Patient Care → Patients → Find Duplicates
Quick steps
- Patient Care → Patients → Find Duplicates → "📜 Merge History" kholo
- Status "undoable" wali row par "Undo" dabao aur confirm par OK
- Patients list refresh karo — duplicate file wapas aa jayegi (records WINNER par hi)
- Galat WINNER tha to sahi file ko WINNER rakh kar dobara merge karo
- Do alag insaan jud gaye the to records alag karwane ke liye ORALZY support se baat karo