ORALZY
FAQ

"Open the cash day first" error kyu aata hai, din dobara kaise khole?

Ye tab aata hai jab us din ka Day End band (closed) ho chuka hai — Pending Payments jaisi jagah toast "Open the cash day first — open today in Day-end." aur bill / payment par "Day <date> is closed. Reopen the day-end closure first to make changes." Day End me 'open' karne ka alag button nahi hai: owner/admin Billing → Day End → wahi date → "Reopen" → wajah likho. Phir entry karke din dobara band karo.

Where in ORALZY: Billing → Day End · Mobile: Billing → Day End

Band din par payment, bill, expense, gift card, write-off, OPD fee jaise kaam ruk jaate hain; refund aur bill cancel par ye taala nahi lagta. Reopen sirf owner / admin kar sakte hain — receptionist ko "Forbidden: insufficient role" aata hai, owner / admin se din khulwao. Reopen ke baad upar "Day is OPEN — finalize by closing below" dikhta hai; naye figures ke liye "Save Count" dabao. Din dobara band karne ke baad Notes card me "Reopened at … by … — reason" dikhta hai (Notes bhare hon tab). Mobile: band din par upar "Reopen" → wajah.

Quick steps

  1. Billing → Day End
  2. Error wali date chuno
  3. Owner/admin: "Reopen" → wajah
  4. Entry karo, "Save Count" → "Close Day"

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