Ye tab "Chase dues only from" date (Setup → Settings → Billing → Bill Settings (GST, UPI, bank)) ke bina kaam nahi karta — warna "No migration cutoff set" panel aata hai; clinic kabhi migrate nahi hui to is tab ki zaroorat nahi. Upar banner "N patients · ₹X carried over from your previous software", "Find a patient…" search, columns Patient / Amount / Bills / Last seen. "Still coming" wale chune to chetavni aati hai ki unse agli visit par maang lo. Write-off aaj ki books me jaata hai, har bill band hota hai aur Write-offs tab me "approved" (Category correction) row aapke naam se banti hai. Beech me list badal gayi ho to "The list changed since this screen was loaded — nothing was written off…" — reload karke dobara. Pehle hi chuk chuke bill "skipped" me ginte hain. Aaj ka Day End band ho to pehle din reopen. Tab na dikhe to ORALZY support se "Migration Cleanup" chalu karwao. Mobile: Billing → Pending Payments → "Old dues cleanup" — wahi 4 dher, tap se select.
Old dues cleanup kya hai, purane software se aaya bakaya kaise saaf kare?
Billing → Pending Payments → "Old dues cleanup" tab (ye tab tabhi dikhta hai jab feature aapki clinic me chalu ho): purane software se aaya bakaya 4 dher me — Gone (2 saal se nahi aaye), Small (₹2,000 se kam, patient aate hain), Still coming (6 mahine me aaye — maaf mat karo, chair par maango), Needs review. Patients tick karo (ya "Select all N shown") → neeche reason (10+ akshar) → "Write off ₹X" → PIN (agar maange).
Where in ORALZY: Billing → Pending Payments · Pending Payments page → "Old dues cleanup" tab · Setup → Settings → Billing → Bill Settings (GST, UPI, bank)
Quick steps
- Owner: Bill Settings me "Chase dues only from" set ho
- Billing → Pending Payments → "Old dues cleanup"
- Gone / Small dher kholo, patients tick karo ya "Select all N shown"
- Reason (10+ akshar) → "Write off ₹X" → PIN maange to do