ORALZY
FAQ

Pay link bhejte waqt 'UPI ID set nahi hai' error — kahan set karu?

Settings → Clinic Settings me clinic ki UPI ID bharo — wahi ID pay-link me jati hai aur paisa seedha usi account me aata hai. Uske baad har bill se 1-tap UPI link banega.

Where in ORALZY: Setup → Settings → Clinic Settings

WAJAH

WhatsApp 1-tap pay link ek upi:// deep link hota hai jo clinic ki UPI ID pe exact due amount ke saath khulta hai. UPI ID set hi nahi hai to link ban hi nahi sakta — isliye error aata hai.

FIX

  1. Settings → Clinic Settings me UPI section me clinic ki UPI ID daalo (jis account me paisa chahiye — clinic ka current account behtar hai, personal nahi).
  2. Ab bill se pay-link banao — link me due amount, clinic ka naam aur ek transaction reference (txnRef) hota hai; patient tap karte hi UPI app me sahi amount pre-filled milta hai.

DHYAN RAKHO

PREVENTION

Setup ke waqt hi UPI ID + gateway dono configure kar lo — Setup checklist me bhi ye aata hai.

Quick steps

  1. Settings → Clinic Settings me UPI ID bharo
  2. Bill kholkar pay-link dobara banao
  3. Link WhatsApp se patient ko bhejo
  4. Paisa bank me aane par payment manually record karo (UTR ke saath)
  5. Auto-record chahiye to Settings → Payment Gateways me gateway keys lagao

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