Patient shehar chhod gaya, due kabhi nahi milega — bill delete kar du kya?

SAMJHO FARAK

• DELETE = 'ye bill kabhi bana hi nahi tha'. Sirf tab jab bill galti se bana ho. Delete karne se treatment ka financial record ud jata hai — clinical record ke saath mismatch, NABH/legal me problem.
• WRITE-OFF = 'bill sahi tha, paisa nahi milega, maaf kiya'. Bill rehta hai, due zero hota hai, aur write-off amount reports me bad-debt ki tarah alag dikhta hai. Books/accounting me bhi sahi entry padti hai.

KAB WRITE-OFF kare:

• Patient shift/expired/gayab, chhota amount jiske liye bhaag-daud ka matlab nahi, ya owner ne maaf karne ka decide kiya.

KAISE

1. Pehle recovery ke saste tarike aazma lo — WhatsApp pe 1-tap UPI pay-link, Cash Flow Recovery ke reminders.
2. Phir bhi na mile to bill ko write-off karo — reason likho ('patient relocated').
3. Owner-level decision rakho — write-off ka right sab staff ko mat do.

FAYDA

Outstanding reports saaf ho jate hain — jo sach me aane wala paisa hai wahi dikhega, aur collection follow-up team ka time zinda dues pe lagega.

PREVENTION

Ageing buckets (Cash Flow Recovery) har hafte dekho — due jitna purana, milne ka chance utna kam.