SITUATION
Kal raat jaldi me day-end nahi hua. Aaj subah counter pe kal ka cash bhi pada hai aur aaj ke patients bhi aa gaye.
KAISE SAMBHALO (order matter karta hai):
- Sabse pehle KAL ka day close karo — Day End me kal ki date ka closure kholo, cash gino (dhyan: aaj ki subah ki koi payment mat milao), denominations bharo. Expected cash system me kal ki entries se sahi hai, sirf counted daalna hai. Variance aaye to reason ke saath approve (Staff PIN).
- Ab AAJ ka day open karo — iske bina aaj ki bill/payment entries 'day open nahi' (423) error dengi.
- Kal ki koi entry reh gayi thi (payment liya par enter nahi hua) to kal ka day close karne se PEHLE enter kar lo — close ke baad wo date lock ho jayegi aur Reopen/backdated toggle ka chakkar padega.
DHYAN
- Do din ka cash mix ho gaya ho to bank slip/UPI statement se alag karo — kal ke UPI credits kal ki entries se milao.
- Ye baar-baar ho raha hai to closing time fix karo — last patient ke baad, lights band karne se pehle.
PREVENTION
Day-end ko roz ki non-negotiable routine banao — Daily Huddle checklist me daal do.