Insights → Reports → Money → Mode-wise Collection payments ko mode (cash/UPI/card...) se group karta hai. Jis payment me mode save nahi hua, wo 'unknown' bucket me chala jata hai.
Kyu problem hai: Day End cash reconciliation me cash total galat milega (unknown me chhupa cash count nahi hota), aur CA ko mode-wise split chahiye hota hai.
FIX karo:
- Report me dekho unknown kitna hai aur kis period ka.
- Settings → Day Activity me us date ki ledger kholo — us din ke payment records wahin milenge.
- Patient ke billing/ledger me payment kholke sahi mode set karo.
Aage se roko:
- Reception ko rule: payment entry me mode select kiye बिना save nahi.
- Day End closing roz karo — unknown wahi pakda jata hai jab cash milta nahi.
- Agar mobile app se entries ho rahi hain to wahan bhi mode field bharna sikhao (parity same hai).